Fulfilment solution is designed to support the entire online-to-offline backend process: Operators can flexibly configure to address the business requirement and operation resources on store fulfilment model for schedule and/or instant delivery.

Customer Pain Points

Clients may encounter the following challenges:

• Limited resources and space at store
• Unclear about store and individual picker productivity
• Uneasy to have a clear end to end process from pick to deliver

Our Solutions

RTA solutions are based on the experience and best practices of 120+ retailers in Greater China. That covers the end-to-end process:

• Configure based on the physical size & manpower of individual store
• Order assignment to Picker & Driver
• Well-define end to end process from Pick, Pack, Staging, Delivery & after-sale customer services
• Dashboard to review individual performance

Client Classic Wins

RTA has developed a highly sustainable e-Commerce fulfillment service from deployment to launch.  The high performance is measured the following key metrics:

• On-time Pick Rate
• On-time Delivery Rate
• Traceable record and accountability from each Customers’ feedback

The RTA fulfillment service provides a great e-Commence fundamental for customers, we are the final gatekeeper for the customer to enjoy their O2O shopping experience.